Cookie Policy

Learn how we use cookies to improve your experience.

This Cookie Policy explains how 24deliverii uses cookies and similar technologies to enhance your experience on our website and mobile applications. We are committed to transparency about our cookie practices.

1. Introduction

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website or use our mobile application. They help us remember your preferences and provide you with a better experience.

Why Does 24deliverii Use Cookies?

We use cookies to make our services work better for you. They help us understand how you use our platform, remember your preferences, and provide personalized features that make your delivery experience smoother and more efficient.

Your Consent

By using our website or mobile application, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings and our cookie consent tools.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website and mobile application to function properly. They enable core features such as:

  • User authentication and login sessions
  • Order tracking and delivery status
  • Shopping cart functionality
  • Security features and fraud prevention
  • Basic website navigation and functionality

Note: These cookies cannot be disabled as they are essential for the service to work.

Analytics Cookies

These cookies help us understand how visitors interact with our services by collecting and reporting information anonymously. They help us:

  • Analyze website traffic and usage patterns
  • Identify popular features and areas for improvement
  • Monitor performance and identify technical issues
  • Understand user behavior to enhance our services
  • Generate reports for business insights

Examples: Google Analytics, internal analytics tools

Performance & Preference Cookies

These cookies remember your choices and preferences to provide a personalized experience:

  • Language and regional preferences
  • Saved delivery addresses and contact information
  • Preferred delivery times and options
  • Display preferences (theme, layout, etc.)
  • Previously viewed items and search history

Purpose: To make your experience more convenient and personalized

Marketing Cookies (Future Use)

We may use marketing cookies in the future to:

  • Show relevant advertisements and promotions
  • Track the effectiveness of marketing campaigns
  • Provide personalized offers and recommendations
  • Measure advertising performance

Current Status: We do not currently use marketing cookies, but will update this policy if we do in the future.

3. How We Use Cookies

Improve Functionality

  • Enable secure login and account management
  • Maintain your session across different pages
  • Remember your preferences and settings
  • Provide real-time delivery tracking
  • Enable shopping cart and checkout processes

Monitor Performance

  • Track website traffic and user engagement
  • Identify and fix technical issues
  • Measure page load times and performance
  • Analyze user behavior patterns
  • Generate usage reports and insights

Personalize Experience

  • Remember your delivery preferences
  • Show relevant content and features
  • Provide location-based services
  • Customize the interface based on your usage
  • Offer personalized recommendations

4. Managing Cookies

Browser Settings

You can control cookies through your web browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Mobile App Settings

For our mobile applications, you can manage preferences through:

  • App settings and preferences
  • Device privacy settings
  • Location and tracking permissions
  • Notification preferences

Important Notice

Warning: Disabling certain cookies, especially essential ones, may affect the functionality of our website and mobile application. Some features may not work properly if cookies are disabled.

Cookie Consent

When you first visit our website, you'll see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time through our cookie settings.

5. Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance our functionality:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics cookies help us analyze traffic and improve our services.

Payment Processors

Our payment partners may set cookies to process transactions securely and provide payment functionality.

Social Media

Social media platforms may set cookies when you interact with our social media content or share our pages.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last Updated" date at the bottom of this policy
  • Notify you of significant changes through our website or mobile app
  • Provide advance notice for material changes that affect your privacy
  • Update our cookie consent banner if necessary

Your continued use of our services after any changes constitutes acceptance of the updated Cookie Policy.

7. Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please contact us:

8. Related Policies

This Cookie Policy is part of our broader commitment to privacy and data protection. Please also review:

Last Updated: December 2024

This Cookie Policy is effective as of the date listed above and replaces all prior versions.